UK – USA Business Travel
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Richard Moss
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03.01.17
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18.11.16
If you are looking for scheduled airlines or long-haul flights, then booking online isn’t always the way to get the cheapest rates. Our team of experienced travel experts have negotiated fares and prices that aren’t available online, so bookings made with us will never cost more than booking directly with the airline online. On top of the potential cost savings, you’ll benefit from our five-star concierge travel service, helping you to book a tailor-made holiday with everything you need and without the hassle of searching and comparing services yourself.
Richard is very responsive. For more than two years he has been arranging my flights within Europe.
At this stage, I must mention that the work I am tasking him with is very difficult. Often I notify Richard briefly before I need a flight or a re-arrangement. My schedule is a mix of long term and short term arrangements, which sometimes are cancelled or postponed. Richard manages to get me on feasible flights and I always count on him. He is very reliable and I see him as a problem solver.
Even when the pressure is on, Richard remains an accountable and reliable solution provider. He always goes by the books and doesn’t take short-cuts. I like working with Richard, who hasn’t dropped the ball, no matter which problem I tasked him with.
He got me on time to Bilbao last week, although EW was messing around with my extra payment for the luggage, until the gate was closed.
Another time he got me back to Düsseldorf from Stockholm, after a couple of rearrangements due to a short term cancelling of a scheduled appointment.
Richard seems to use the whole runaway of tools and processes in order to get the job done. I am a happy client.
