Hyatt Hotels: Your Travels Top 5
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Sinead Mitchard
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30.03.20
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Corporate Account Manager
Since the age of 19 travel has been the biggest element in my life. I have lived and breathed it both professionally and personally. I met my wife in travel, introduced my best friend to travel and even my daughter has caught the bug…4 countries by the age of 3!
My favourite places, or shall I say the places I have the most amount of memories and stories from are when I travelled to; Nepal, White water rafting, Abseiling and Safari. Singapore, Bali and Malaysia for my honeymoon, New York and St Lucia – visiting a street party and staying at the New York Plaza. China – seeing the great wall, and Terracotta army. Rome and the Colosseum. Mexico and the first time my daughter swam with dolphins …. There are too many to mention but these are just a few of my special moments.
Having over 14 years’ experience in this industry I have been fortunate to have travelled on most airlines, sampled First and Business Class products, and stayed in some of the best and worse hotels globally. I have travelled solo, with friends, business and with family, giving me the broadest understanding of this industry.
I am a determined and hard working team player, who is passionate about his job, career and clients. At Your Travel I will use my 14 years of experience to provide the highest level of service, expert knowledge, first hand recommendations and suggestions. Adaptability is key in this ever changing industry, there is no end to knowledge…
Fortune favours the brave
Creative Resins has been at the forefront of decorative glass technology for over 30 years. When Louise contacted us to help with a trip to Oman, we discovered that the company had been using an airline’s website to book direct, paying in excess of £5,000 per trip in Business Class. Using our negotiated fares on this one flight YourTravel saved over £1000 per trip. Upon further investigation and a year’s great relationship, we delved into the companies travel policies and booking habits. We found that travel was often booked at the last minute and there was no one in authority to keep a watchful eye over what was being booked and where. We then worked with Louise to create passenger profiles for all of Creative Resins travellers including details such as preferred seat numbers, meals and airlines – we also set in place cabin restrictions (who can and can’t travel in an upgraded travel class). We then looked at the company’s calendar for the coming year, estimating when and where they would need to book travel and agreed that Your Travel would be proactive in trying to get confirmed travel dates from 4 weeks prior to the trip dates. This created a stress-free booking system that took budget and organisational pressure from the senior management, knowing they would always be working with a cost-effective travel budget. This lead to a reduced travel spend of just over 16% without cost-cutting and maintaining a high level of service.
‘’Working with Your Travel Corporate has been an enlightening experience, we were wasting money on travel and working with John and the team was very easy indeed. Everything is taken care of on every trip and we get a level of service that just can’t be achieved by the bigger travel agents, being treated as a valued client and not just another customer is fantastic!’’ Louise Bollom, Director
