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Angela, Finance Industry

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Excellent and exceptional service

International travel has become particularly onerous and so it is essential to find agents who can help alleviate the stress of sourcing a competitive price, organising itineraries, booking the travel, accommodation and associated services. YourTravel has provided an exceptional level of service, working with our Company to understand our requirements, tailoring the various flights to ensure the maximum amount of time for our business to be conducted with the least time wasted.

Their representatives have been professional, highly competent and a pleasure to work with, going the extra mile on all occasions. We have experienced excellent service, most particularly from their representative Lauren Townsend, who obtained competitive rates with an exacting itinerary and, importantly, have monitored our recent travels over a two and a half week trip through various time zones to assist in arranging boarding passes and booking seats.

We would highly recommend YourTravel for both business and personal travel and will be using them for our future bookings.

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What Our Clients Say

Saving our customers time and money

Richard is very responsive. For more than two years he has been arranging my flights within Europe.

At this stage, I must mention that the work I am tasking him with is very difficult. Often I notify Richard briefly before I need a flight or a re-arrangement. My schedule is a mix of long term and short term arrangements, which sometimes are cancelled or postponed. Richard manages to get me on feasible flights and I always count on him. He is very reliable and I see him as a problem solver.

Even when the pressure is on, Richard remains an accountable and reliable solution provider. He always goes by the books and doesn’t take short-cuts. I like working with Richard, who hasn’t dropped the ball, no matter which problem I tasked him with.

He got me on time to Bilbao last week, although EW was messing around with my extra payment for the luggage, until the gate was closed.

Another time he got me back to Düsseldorf from Stockholm, after a couple of rearrangements due to a short term cancelling of a scheduled appointment.

Richard seems to use the whole runaway of tools and processes in order to get the job done. I am a happy client.

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