Air New Zealand is the national flag carrier of New Zealand with a headquarters and global hub at Auckland Airport (AKL). It was founded in 1940 as Tasman Empire Airways Limited (TEAL), then bought by the New Zealand government and re-named to Air New Zealand in 1965.
The airline joined the Star Alliance in 1999. It focuses its network routing on Australasia and the South Pacific, with long haul service to eastern Asia, the Americas, and the United Kingdom.
Air New Zealand services over 15 million passengers every year.
• Air New Zealand has won Airline of the Year from AirlineRatings.com 3 years in a row (2015-2017).
• The airline is known for its celebrity safety videos, which have included Katie Holmes, hobbits, Anna Farris, supermodel Rachel Hunter, and IndyCar legend Scott Dixon to name a few!
• Their passengers really love Chicken. In a 2016 survey, it was revealed that more than six million meals were served globally across the airline’s network and over 1.5 million of those customers chose roasted chicken with tarragon cream sauce.
Frequent Flyer Program
Air New Zealand has a rewards program called Airpoints, which in 2004 became the first airline to award points based on dollars spent rather than miles flown. One New Zealand dollar equates to one Airpoints dollar, and you can redeem on every hundred dollar mark.
There are three tiers:
Silver
450 Points (405 to retain status)
• Two single entry lounge passes each year
• One recognition upgrade each time you retain or become a Silver Member
• OneUp upgrades - a system that gives you to opportunities to move up one cabin class (upweighted 10%)
• Discount Business Class award fares in limited quantities
Gold
900 Points (810 to retain status)
• Lounge access for you and a guest to any Star Alliance lounge
• Two recognition upgrades each year you retain or become a Gold Member
• OneUp upgrades - a system that gives you to opportunities to move up one cabin class (upweights 30%)
• Extra checked bag up to 23 Kg free
• Priority check-in, boarding, and baggage claim
• Hotel and rental car vouchers
Elite
1500 Points (1350 to retain status)
• Lounge access for you and up to 5 guests to any Star Alliance lounge
• Two long haul and one short haul recognition upgrades each year your retain or become an Elite Member
• Elite Airpoint Dollar cabin upgrades
• 2 extra checked bags up to 23 Kg free
• Priority check-in, boarding, and baggage claim
• Complimentary valet parking
• Special elite threshold gifts including hotel stays, spa treatments, dine dining and more
• Hotel and rental car vouchers
Codesharing
Air New Zealand has codeshare and frequent flier agreements with 15 airlines both inside and outside the Star Alliance. Look for the designator code (NZ).
When booking with a codesharing partner, you will experience differences in baggage fees, optional services, other charges, and policies from partner airlines on your trip.
Partners Include:
Cabin Classes
Business Premier Cabin - Long Haul
Business Premier Cabin - Long Haul
Available on all Boeing 777-200, 300 and 787-9 long haul services
Premium check-in, courtesy lounge entry and priority baggage
Personalised in-flight services and amenity kit with deluxe toiletries
Lie flat or leather armchair with maximum personal space and free seat select
Three pieces of checked luggage up to 23 kg free
Complimentary meals and drinks from special menu, premium wine list and spirits
Personal touchscreen with active noise cancelling headphones
Higher Airpoints Dollars earn rate
Premium Economy - Long Haul
Available on all Boeing 777-200, 300 and 787-9 long haul services
Premium check-in
Amenity kit with deluxe toiletries (on Perth and Hawaii flights)
More legroom and largest seat pitch in its class with 50% more recline than economy
Two pieces of checked luggage up to 23 kg free
Complimentary meals and drinks, premium wine list and spirits
Personal touchscreen with 1600 hours of entertainment
Higher Airpoints Dollars earn rate
Premium Economy - Long Haul
Economy - Long Haul
Economy - Long Haul
Economy is available on all Boeing 787-9, 777-300, and 777-200 long haul services
Standard seat with 5” recline
One piece of luggage up to 23 kg free
Inflight meal and entertainment
Airpoints Dollars and Status Points on every flight