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Concierge

Concierge

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Concierge

We offer a dedicated account manager & director to clients. This enables us to take time to learn your needs and requirements, making your transition to working with us as smooth as possible. If required, we can draft an implementation plan with specific milestones such as account contact introduction, creating passenger profiles and drafting a travel policy.

At all times, we are your travel concierge, our expertise doesn’t stop at flights, airport lounges and hotels – we can also book tables, tickets and meeting space as well as manage your frequent flier account and ensure you’re using your miles in the most effective way. We have contacts across a wide range of airlines and hotel chains. We operate as a one stop source for our clients’ needs, always maintaining the best value for the given budget.

As part of our service to you, we offer;

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What Our Clients Say

Saving our customers time and money

Creative Resins has been at the forefront of decorative glass technology for over 30 years. When Louise contacted us to help with a trip to Oman, we discovered that the company had been using an airline’s website to book direct, paying in excess of £5,000 per trip in Business Class. Using our negotiated fares on this one flight YourTravel saved over £1000 per trip. Upon further investigation and a year’s great relationship, we delved into the companies travel policies and booking habits. We found that travel was often booked at the last minute and there was no one in authority to keep a watchful eye over what was being booked and where. We then worked with Louise to create passenger profiles for all of Creative Resins travellers including details such as preferred seat numbers, meals and airlines – we also set in place cabin restrictions (who can and can’t travel in an upgraded travel class). We then looked at the company’s calendar for the coming year, estimating when and where they would need to book travel and agreed that Your Travel would be proactive in trying to get confirmed travel dates from 4 weeks prior to the trip dates. This created a stress-free booking system that took budget and organisational pressure from the senior management, knowing they would always be working with a cost-effective travel budget. This lead to a reduced travel spend of just over 16% without cost-cutting and maintaining a high level of service.

‘’Working with Your Travel Corporate has been an enlightening experience, we were wasting money on travel and working with John and the team was very easy indeed. Everything is taken care of on every trip and we get a level of service that just can’t be achieved by the bigger travel agents, being treated as a valued client and not just another customer is fantastic!’’ Louise Bollom, Director

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