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Richard Moss

SENIOR ACCOUNT MANAGER

Customer protection guarantee

Richard Moss

SENIOR ACCOUNT MANAGER

After several small-time jobs where my heart really wasn’t in it, I stumbled into a job in travel through my best friend. Cut-to 10 or so years later and I’m still here. Working in this industry has been one of the biggest constants in my life to date. I have always had a passion for travel, being half Swedish and travelling 2-3 times year to Sweden for the first 12years of my life I guess that makes sense. This industry has allowed me to see many countries and to experience many things that I’m thankful for.

With a wealth of travel experience behind me, I rely on my extensive knowledge of all things travel every day. I’m also ever so slight OCD, so my tidiness plays a part in my work life. I rarely miss a trick and I don’t make the same mistake twice. I’ve visited many countries, travelled in luxury and I’ve experienced some of the nicest hotels in the world. Yet, for me the stories that I seem to tell more often are those where the hotel was awful, the flight had horrendous turbulence and the holiday just did not go to plan. I try to incorporate this thinking into my everyday life, ups and downs will happen but the experiences will always shape your life and help define your character.

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Success is walking from failure to failure with no loss of enthusiasm Winston Churchill

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Excellent and exceptional service

International travel has become particularly onerous and so it is essential to find agents who can help alleviate the stress of sourcing a competitive price, organising itineraries, booking the travel, accommodation and associated services. YourTravel has provided an exceptional level of service, working with our Company to understand our requirements, tailoring the various flights to ensure the maximum amount of time for our business to be conducted with the least time wasted.

Their representatives have been professional, highly competent and a pleasure to work with, going the extra mile on all occasions. We have experienced excellent service, most particularly from their representatives Lauren Townsend and Chloe Whelan, who obtained competitive rates with an exacting itinerary and, importantly, have monitored our recent travels over a two and a half week trip through various time zones to assist in arranging boarding passes and booking seats.

We would highly recommend YourTravel for both business and personal travel and will be using them for our future bookings.

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