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Sam Cassem

Executive Director

Customer protection guarantee
Sam Cassem

Sam Cassem

Executive Director

I have worked in the travel industry now for 10 years, I would say it’s the best industry to work in purely for the fact I have been lucky enough to visit so many places and stay at some of the most amazing hotels and fly some of the best business and first class products. I always get asked where is my favourite place – And my answer is it all depends on what you are looking for out of a trip however for me overall its South Africa. I’m yet to set foot in South America as when I do I want to be there for 4-6 months and travel it all to get the full experience. A few experiences I am yet to have that are on my list are shark cage diving, sky diving over the Palm Island in Dubai, Rocky Mountaineer across Canada and Machu Picchu.

 

 

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Sam Cassem If your dreams don’t scare you, they aren’t big enough Muhammad Ali

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What Our Clients Say

Saving our customers time and money

Creative Resins has been at the forefront of decorative glass technology for over 30 years. When Louise contacted us to help with a trip to Oman, we discovered that the company had been using an airline’s website to book direct, paying in excess of £5,000 per trip in Business Class. Using our negotiated fares on this one flight YourTravel saved over £1000 per trip. Upon further investigation and a year’s great relationship, we delved into the companies travel policies and booking habits. We found that travel was often booked at the last minute and there was no one in authority to keep a watchful eye over what was being booked and where. We then worked with Louise to create passenger profiles for all of Creative Resins travellers including details such as preferred seat numbers, meals and airlines – we also set in place cabin restrictions (who can and can’t travel in an upgraded travel class). We then looked at the company’s calendar for the coming year, estimating when and where they would need to book travel and agreed that Your Travel would be proactive in trying to get confirmed travel dates from 4 weeks prior to the trip dates. This created a stress-free booking system that took budget and organisational pressure from the senior management, knowing they would always be working with a cost-effective travel budget. This lead to a reduced travel spend of just over 16% without cost-cutting and maintaining a high level of service.

‘’Working with Your Travel Corporate has been an enlightening experience, we were wasting money on travel and working with John and the team was very easy indeed. Everything is taken care of on every trip and we get a level of service that just can’t be achieved by the bigger travel agents, being treated as a valued client and not just another customer is fantastic!’’ Louise Bollom, Director

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