Your Company Travel Policy: Now’s the time to restructure
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Sinead Mitchard
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26.10.20
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Alitalia (a portmanteau of “wings” and “Italy”) is the national flag carrier of Italy with a headquarters in Fiumincino Rome and main hub at Leonardo da Vinci-Fiumicino Airport, Rome (FCO). It was originally founded in 1947, and after several changes in name and ownership, went into administration in 2017. The Italian government is currently funding the airline while a suitable buyer is evaluated.
The airline joined the SkyTeam alliance in 2001.
• Typically, the Pope flies on a chartered Alitalia Jet. The Pope's flight is often nicknamed
• Shortly after World War II ended, The British Government assisted in the formation of the airline by investing a 30% interest through British European Airways, the state-owned carrier that later became British Airways.
Alitalia has a frequent flyer program called Milemiglia that rewards passengers on miles flown. Their rewards are significantly better than other SkyTeam members and still include the rare round-the-world awards.
There are three levels:
25% bonus miles and carry-over miles
• 2x Ottima business class upgrades
• Access to extra award seating through elite awards
• Additional baggage, priority boarding and baggage handling.
50% bonus miles and carry-over miles
• 4x Classica Plus premium economy or Ottima business class upgrades
• Free access to Extra Comfort seats
• Lounge Access
• Additional baggage, priority boarding, baggage handling and security screening.
Additional year of Elite status granted
• 100% bonus miles and carry-over miles
• 4x Classica Plus premium economy or Ottima business class upgrades OR 2x Magnifica business class upgrades
• Free access to Extra Comfort seats
• Lounge Access
• Additional baggage, priority boarding, baggage handling and security screening.
Alitalia (designator code AZ) has codeshare and frequent flier agreements with SkyTeam members and additional airline partners.
When booking with a codesharing partner, you will experience differences in baggage fees, optional services, other charges, and policies from partner airlines on your trip.
Partners include:
SkyPriority - a SkyTeam Alliance feature offering priority check in, baggage drop-off, security and boarding
2 checked bags up to 32 kg free
Premium check-in, courtesy ‘Casa Alitalia’ lounge entry and priority baggage
Relaxing private cabin with ambient lighting system, and lie-flat seat with massage function
15” personal touchscreens, wide variety of in-flight entertainment options
Amenity bag with Italian made products, night kit (blanket and pillow) and Richard Ginori chinaware
Carefully selected Italian wine menu and Lavazza coffee menu.
Access to Alitalia and Skyteam lounges and dedicated check-in desks
2 checked bags up to 32 kg free
Personal touch screens, wide variety of in-flight entertainment options
Onboard comfort with ergonomic leather Recaro seats and more space with only 4 seats per row
Free breakfast or pasta lunch or dinner
Carefully selected Italian wine menu and Lavazza coffee.
Dedicated check-in desks and priority boarding
Two piece of luggage up to 23 kg free
Dedicated quiet cabins with seats that have 40% more space than economy class, blanket and pillow
Personal touch screens, wide variety of in-flight entertainment options
Warm meals, snacks and breakfast - including welcome drink, warm hand towel, soft drinks, Italian wine selections, Lavazza coffee and Limoncello.
Personal touch screens, wide variety of in-flight entertainment options
Lavazza coffee
Basic meals for flights longer than three hours
Three course meals for long haul flights from Italy.
Working within the entertainment sector to provide the ultimate in flexibility and service as well a proactive approach towards account management. In 2016 a trans-Atlantic artist management firm approached Your Travel Corporate to construct a travel plan for its UK and USA offices with an annual spend of £750,000.
Prior to working with Your Travel Corporate, the firm had contracted the services of another national travel agent. During the 12 months spent working with this agency, there were significant challenges in service delivery which led to multiple issues, lack of proactive account management and limited delivery of policy compliance.
After a problematic year, the firm took the decision to move away from their substandard agent and seek to engage a new agent – they chose Your Travel Corporate for several reasons;
– The ability to work with a dedicated account manager and director, ensuring a positive relationship and understand of needs was built from the outset.
– Our ability to understand and implement client objectives pro-actively.
– Our personal and bespoke approach to client service.
Results;
With our unique understanding of travel management and the importance of getting it right first time, we could map out a plan to move the firms travel management to Your Travel Corporate, with adequate and well thought out milestones, ensuring that our account management team worked effectively with the firms PA, EA and account team enabling the delivery of a full operational service within 3 months. A third quarter report shows a 19% saving on travel spend and we’re pleased to say that we’ve had extremely positive feedback from our client!
