Your Company Travel Policy: Now’s the time to restructure
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Sinead Mitchard
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26.10.20
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Emirates is a subsidiary of the Emirates Group, which is owned by the government of Dubai. They were founded in 1985 and have yet to join a global airline alliance. Their only hub is at Dubai International Airport (DXB), where they operate over 2,400 passenger flights to 140 cities in 81 countries across the world.
The airline is the world’s fourth largest airline in terms of revenue and international passengers carried, and second largest in terms of freight tonne kilometres flown.
• The Emirates crew is stunningly diverse. On an average flight, you’ll have at least 12 different nationalities of cabin crew speaking between 9 to 18 languages among them.
• They are one of the only airlines to operate a wide-body fleet and is the largest operator of both the A380 and the Boeing 777.
Emirates Skywards is the frequent flyer program of Emirates. It is a miles-based program that partners with Starwood Preferred Guest (SPG), which has recently merged with Marriott Rewards and as of August 2018 will become one unified program.
There are four tiers:
Entry tier
25,000 miles or 25 flights
• 25% mileage bonus
• Ability to nominate a personal travel coordinator
• Priority check-in and boarding
• Additional checked luggage
• Lounge access at Dubai International Airport
50,000 miles or 50 flights
• 50% mileage bonus
• International Emirates lounge access for member and guests
• Priority baggage handling
150,000 miles
• 75% mileage bonus
• Last seat availability at the flex award rate
• Ability to nominate another member to Gold status
• Access for member and one guest to first class lounges
• First class check-in and baggage handling, guaranteed seat (even on full flights)
Emirates has codeshare agreements with 23 select airlines. Look for the designator code (EK).
Chauffeur Service
Lounge Access
Inspired by Mercedes-Benz with the world’s first fully enclosed seats
Private suite with luxurious lie flat beds, soft duvets, pillow and mattress cover
Virtual windows, noise cancelling E1 headphones, and safari binoculars
Entertainment system with 3,200 channels, wireless remote and 32” HD TV
Wifi, power, USB ports, stowage space
Bordeaux wine collection and premium meals
Chauffeur service
Lounge Access
Dedicated check in, bag drop, and priority boarding
78” long seats that lie flat with personal minibar in seat
Entertainment system with 3,200 channels, wireless remote and 32” HD TV, and noise cancelling headphones
Wifi, power, USB ports, stowage space
Bordeaux wine collection and premium meals
Comfortable seat with lots of legroom
Entertainment system with personal HD touchscreen and free headphones
First 20mb wifi free, power, USB ports
30kg baggage allowance
Gatwick
To Dubai
Gatwick
To Bali
Gatwick
To Osaka
Gatwick
To Mauritius
Stansted
To Auckland
Gatwick
To Sydney
Working within the entertainment sector to provide the ultimate in flexibility and service as well a proactive approach towards account management. In 2016 a trans-Atlantic artist management firm approached Your Travel Corporate to construct a travel plan for its UK and USA offices with an annual spend of £750,000.
Prior to working with Your Travel Corporate, the firm had contracted the services of another national travel agent. During the 12 months spent working with this agency, there were significant challenges in service delivery which led to multiple issues, lack of proactive account management and limited delivery of policy compliance.
After a problematic year, the firm took the decision to move away from their substandard agent and seek to engage a new agent – they chose Your Travel Corporate for several reasons;
– The ability to work with a dedicated account manager and director, ensuring a positive relationship and understand of needs was built from the outset.
– Our ability to understand and implement client objectives pro-actively.
– Our personal and bespoke approach to client service.
Results;
With our unique understanding of travel management and the importance of getting it right first time, we could map out a plan to move the firms travel management to Your Travel Corporate, with adequate and well thought out milestones, ensuring that our account management team worked effectively with the firms PA, EA and account team enabling the delivery of a full operational service within 3 months. A third quarter report shows a 19% saving on travel spend and we’re pleased to say that we’ve had extremely positive feedback from our client!
