Your Company Travel Policy: Now’s the time to restructure
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Sinead Mitchard
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26.10.20
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Founded in 2003, Etihad Airways is the flag carrier and government owned airline of the United Arab Emirates. They have a global hub at Abu Dhabi International Airport (AUH) where they connect over 100 passenger and cargo destinations across six continents with their a young fleet of 120 aircrafts.
They are not a member of a major global airline alliance, and instead established their own alliance call Etihad Airways Partners in 2015 that includes Jet Airways, Air Serbia, and Air Seychelles.
Etihad’s excellent products and service have earned it the title of “World’s Leading Airline” at the World Travel Awards every year since 2009. They were the fifth airline to receive a 5-star airline rating from Skytrax.
• Etihad translates as 'together' or 'join in one' which goes with the name of the country United Arab Emirates.
• The airlines features the world’s only 3-room suite in the sky with a shower and your own personal butler.
Etihad Guest is the frequent flyer program of Etihad Airways. It is a miles-based program with no blackout dates that actually allows you to convert your miles to cash if you so choose.
Despite them not being a member of a global alliance, you can convert your miles on a host of their partner networks as well. The only major downside is that your points expire after one year.
The program has four tiers:
Entry tier
25,000 miles or 20 segments
• 25% bonus miles
• Additional 10 kg of baggage
• Chauffeur service when travelling in business or first class
• Guaranteed economy seats if booked 48 hours in advance
50,000 miles or 40 tier segments
• 50% bonus miles
• Business lounge access for the member and one guest
• Additional 15 kg of baggage
• Priority check-in, boarding, baggage handling, and custom clearance
• Guaranteed economy seats if booked 24 hours in advance, fast-tracked immigration
25,000 miles or 20 segments
• 75% bonus miles
• Additional 20 kg of baggage
• First class lounge access for the member and one guest
• First-class check-in
• Ability to nominate another member to gold status
• Guaranteed economy seats if booked 12 hours in advance
• Guaranteed business-class seat if booked 48 hours in advance
Etihad has codeshare agreements with 47 select airlines. Look for the designator code (EY).
When booking with a codesharing partner, you will experience differences in baggage fees, optional services, other charges, and policies from partner airlines on your trip.
Partners include:
A luxurious 3-room suite in the sky
Lounge Access with priority check in, bag drop, and boarding
Upper deck lounge access onboard
Lie flat bed with all natural mattress, duvet, sheets, pillow and sleepwear
Pillow mist and pulse point oil
First class luxury amenity kit
5-star meal with extensive wine and beverage list
Personal 24” touchscreen with wifi and inflight entertainment
Etihad Chauffeur Service available to eligible First Class guests
Lounge Access with priority check in, bag drop, and boarding
Upper deck lounge access onboard A380
Private studio space with direct aisle access and plenty of storage areas
Seat that reclines to fully flat with massage function, full size comforter and pillows
Luxury amenity kit
Personal 10.6-18.5” touchscreen with wifi and inflight entertainment
Etihad Chauffeur Service available to eligible Business Class guests
Lounge Access with priority check in, bag drop, and boarding
Upper deck lounge access onboard A380
Private studio space with direct aisle access and plenty of storage areas
Seat that reclines to fully flat of up to 6 feet and 8 inches
Luxury Acqua Di Parma amenity kit
Personal 10.6-18.5” touchscreen with wifi and inflight entertainment
Smart Seat with a unique headrest that provides a shoulder to lean on and adjustable back support for a more comfortable flight. The seat offers generous legroom and recline
Full size fleece blankets and pillows
Amenity kit on long haul flights
10.6-11” personal touchscreen with inflight entertainment
Meals, snacks and drinks
Heathrow
To Abu Dhabi
Heathrow
To Kuala Lumpur
Heathrow
To Manila
Heathrow
To Sydney
Heathrow
To Jakarta
Heathrow
To Abu Dhabi
Working within the entertainment sector to provide the ultimate in flexibility and service as well a proactive approach towards account management. In 2016 a trans-Atlantic artist management firm approached Your Travel Corporate to construct a travel plan for its UK and USA offices with an annual spend of £750,000.
Prior to working with Your Travel Corporate, the firm had contracted the services of another national travel agent. During the 12 months spent working with this agency, there were significant challenges in service delivery which led to multiple issues, lack of proactive account management and limited delivery of policy compliance.
After a problematic year, the firm took the decision to move away from their substandard agent and seek to engage a new agent – they chose Your Travel Corporate for several reasons;
– The ability to work with a dedicated account manager and director, ensuring a positive relationship and understand of needs was built from the outset.
– Our ability to understand and implement client objectives pro-actively.
– Our personal and bespoke approach to client service.
Results;
With our unique understanding of travel management and the importance of getting it right first time, we could map out a plan to move the firms travel management to Your Travel Corporate, with adequate and well thought out milestones, ensuring that our account management team worked effectively with the firms PA, EA and account team enabling the delivery of a full operational service within 3 months. A third quarter report shows a 19% saving on travel spend and we’re pleased to say that we’ve had extremely positive feedback from our client!
