Founded in 2003, Etihad Airways is the flag carrier and government owned airline of the United Arab Emirates. They have a global hub at Abu Dhabi International Airport (AUH) where they connect over 100 passenger and cargo destinations across six continents with their a young fleet of 120 aircrafts.
They are not a member of a major global airline alliance, and instead established their own alliance call Etihad Airways Partners in 2015 that includes Jet Airways, Air Serbia, and Air Seychelles.
Etihad’s excellent products and service have earned it the title of “World’s Leading Airline” at the World Travel Awards every year since 2009. They were the fifth airline to receive a 5-star airline rating from Skytrax.
• Etihad translates as 'together' or 'join in one' which goes with the name of the country United Arab Emirates.
• The airlines features the world’s only 3-room suite in the sky with a shower and your own personal butler.
Frequent Flyer Program
Etihad Guest is the frequent flyer program of Etihad Airways. It is a miles-based program with no blackout dates that actually allows you to convert your miles to cash if you so choose.
Despite them not being a member of a global alliance, you can convert your miles on a host of their partner networks as well. The only major downside is that your points expire after one year.
The program has four tiers:
Guest
Entry tier
Silver
25,000 miles or 20 segments
• 25% bonus miles
• Additional 10 kg of baggage
• Chauffeur service when travelling in business or first class
• Guaranteed economy seats if booked 48 hours in advance
Gold
50,000 miles or 40 tier segments
• 50% bonus miles
• Business lounge access for the member and one guest
• Additional 15 kg of baggage
• Priority check-in, boarding, baggage handling, and custom clearance
• Guaranteed economy seats if booked 24 hours in advance, fast-tracked immigration
Gold Elite
25,000 miles or 20 segments
• 75% bonus miles
• Additional 20 kg of baggage
• First class lounge access for the member and one guest
• First-class check-in
• Ability to nominate another member to gold status
• Guaranteed economy seats if booked 12 hours in advance
• Guaranteed business-class seat if booked 48 hours in advance
Codesharing
Etihad has codeshare agreements with 47 select airlines. Look for the designator code (EY).
When booking with a codesharing partner, you will experience differences in baggage fees, optional services, other charges, and policies from partner airlines on your trip.
Partners include:
Cabin Classes
The Residence - A380
The Residence - A380
A luxurious 3-room suite in the sky
Lounge Access with priority check in, bag drop, and boarding
Upper deck lounge access onboard
Lie flat bed with all natural mattress, duvet, sheets, pillow and sleepwear
Pillow mist and pulse point oil
First class luxury amenity kit
5-star meal with extensive wine and beverage list
Personal 24” touchscreen with wifi and inflight entertainment
First Class - A380 & 787 Dreamliner
Etihad Chauffeur Service available to eligible First Class guests
Lounge Access with priority check in, bag drop, and boarding
Upper deck lounge access onboard A380
Private studio space with direct aisle access and plenty of storage areas
Seat that reclines to fully flat with massage function, full size comforter and pillows
Luxury amenity kit
Personal 10.6-18.5” touchscreen with wifi and inflight entertainment
First Class - A380 & 787 Dreamliner
Business Class - A380 & 787 Dreamliner
Business Class - A380 & 787 Dreamliner
Etihad Chauffeur Service available to eligible Business Class guests
Lounge Access with priority check in, bag drop, and boarding
Upper deck lounge access onboard A380
Private studio space with direct aisle access and plenty of storage areas
Seat that reclines to fully flat of up to 6 feet and 8 inches
Luxury Acqua Di Parma amenity kit
Personal 10.6-18.5” touchscreen with wifi and inflight entertainment
Economy
Smart Seat with a unique headrest that provides a shoulder to lean on and adjustable back support for a more comfortable flight. The seat offers generous legroom and recline
Full size fleece blankets and pillows
Amenity kit on long haul flights
10.6-11” personal touchscreen with inflight entertainment
Richard is very responsive. For more than two years he has been arranging my flights within Europe.
At this stage, I must mention that the work I am tasking him with is very difficult. Often I notify Richard briefly before I need a flight or a re-arrangement. My schedule is a mix of long term and short term arrangements, which sometimes are cancelled or postponed. Richard manages to get me on feasible flights and I always count on him. He is very reliable and I see him as a problem solver.
Even when the pressure is on, Richard remains an accountable and reliable solution provider. He always goes by the books and doesn’t take short-cuts. I like working with Richard, who hasn’t dropped the ball, no matter which problem I tasked him with.
He got me on time to Bilbao last week, although EW was messing around with my extra payment for the luggage, until the gate was closed.
Another time he got me back to Düsseldorf from Stockholm, after a couple of rearrangements due to a short term cancelling of a scheduled appointment.
Richard seems to use the whole runaway of tools and processes in order to get the job done. I am a happy client.