Your Company Travel Policy: Now’s the time to restructure
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Sinead Mitchard
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26.10.20
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Founded in 1945, TAP Air Portugal is the national flag carrier for Portugal and member of the Star Alliance. They are headquartered and based at Lisbon airport (LIS) where they operate an average of 2,500 flights a week to 87 destinations in 34 countries worldwide.
• In the December 2017 edition of the magazine Monocle's Travel Top 50, Portugal's TAP airline won the accolade of
Victoria is TAP’s miles based rewards program. It offers both high-season and off-peak redemption, but with only two elite tiers and less value that other reward programs, it’s best to use your miles on TAP Portugal's own domestic flights.
There are three membership tiers:
Entry level
30,000 miles or 25 qualifying flights
• 25% bonus miles on flights
• Access to TAP lounges
• Priority waiting list, check-in, baggage service, boarding and seat assignment
• Extra luggage allowance
• Seat guarantee
• Access to dedicated TAP counters, airport Fast Track, seat protection in case of any irregularity
• Free in-flight newspapers and magazines
• Access to last-minute upgrades
70,000 miles or 50 flights in a calendar year
• 50% bonus miles
• Access to Star Alliance lounges for member and one companion
• Gold status for partner
• Companion award ticket at a 60% discount
• Free parking
• Priority check-in on Star Alliance flights
• Premium customer service centre access
• Exemption from some service fees
• Emergency assistance for last-minute flights
TAP has codeshare agreements with 35 select airlines both inside and outside the Star Alliance. Look for the designator code (TP).
When booking with a codesharing partner, you will experience differences in baggage fees, optional services, other charges, and policies from partner airlines on your trip.
Partners include:
Priority boarding
Lounge Access
Pre-ordered premium meal, extensive wine list, tea and espresso
Personal touchscreen with inflight entertainment including movies, TV, CDs and radio
On A330 aircrafts, the Recaro Lie-flat seats are real beds with hypoallergenic pillows twice the size of the previous ones The pillows are covered in a fabric specially developed for TAP that is softer to the touch
New amenity kits, recyclable, collectable and decorated with works of art by renowned Portuguese, Brazilian and African artists, with amenity items made from 100% natural materials
Comfortable seating in dedicated cabin
Personal touchscreen with inflight entertainment
Power outlet and USB port
Gatwick
To Lisbon
Gatwick
To Porto
Gatwick
To Dakar
Gatwick
To Porto
Heathrow
To Toronto
Heathrow
To Sao Paulo
Creative Resins has been at the forefront of decorative glass technology for over 30 years. When Louise contacted us to help with a trip to Oman, we discovered that the company had been using an airline’s website to book direct, paying in excess of £5,000 per trip in Business Class. Using our negotiated fares on this one flight YourTravel saved over £1000 per trip. Upon further investigation and a year’s great relationship, we delved into the companies travel policies and booking habits. We found that travel was often booked at the last minute and there was no one in authority to keep a watchful eye over what was being booked and where. We then worked with Louise to create passenger profiles for all of Creative Resins travellers including details such as preferred seat numbers, meals and airlines – we also set in place cabin restrictions (who can and can’t travel in an upgraded travel class). We then looked at the company’s calendar for the coming year, estimating when and where they would need to book travel and agreed that Your Travel would be proactive in trying to get confirmed travel dates from 4 weeks prior to the trip dates. This created a stress-free booking system that took budget and organisational pressure from the senior management, knowing they would always be working with a cost-effective travel budget. This lead to a reduced travel spend of just over 16% without cost-cutting and maintaining a high level of service.
‘’Working with Your Travel Corporate has been an enlightening experience, we were wasting money on travel and working with John and the team was very easy indeed. Everything is taken care of on every trip and we get a level of service that just can’t be achieved by the bigger travel agents, being treated as a valued client and not just another customer is fantastic!’’ Louise Bollom, Director
