Your Company Travel Policy: Now’s the time to restructure
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Sinead Mitchard
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26.10.20
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Virgin Atlantic is a British airline founded in 1984, with hubs at London Gatwick (LGW) Heathrow (LHR) and an additional base at Manchester (MAN) airport. They are not a member of any global alliance.
Virgin Atlantic is the second largest UK airline and have some of the most over the top Clubhouse airport lounges in the world (even featuring a rooftop igloo!).
• Each aircraft has a name, usually feminine, such as Ladybird, Island Lady, and Ruby Tuesday. Near the nose of each aircraft is a pin-up girl, ‘The Scarlet Lady’ who carries a Union flag.
Flying Club is the frequent flyer program of Virgin Atlantic. With several partners including American Express membership rewards and partner hotel programs with Starwood (Marriott), Hyatt, Hilton, and UHG, there are lots of ways to rack up miles rewards quickly.
There are three tiers:
Entry tier
50% bonus miles on flights
Premium economy check-in
Status renewal bonus
Complimentary Regus Businessworld Gold membership
100% bonus miles on flights
Upper class check-in
Access to Virgin Atlantic clubhouses for member and one guest
Immigration fast-tracking at Gatwick and Heathrow
Complimentary companion ticket upon renewal
Priority baggage handling and boarding
Ability to invite someone to join the Flying Club silver level
Increased baggage allowance
Access to Singapore Airlines lounges and reciprocal privileges with Delta
Virgin Atlantic has codeshare agreements with 7 select airlines. Look for the designator code (VS).
When booking with a codesharing partner, you will experience differences in baggage fees, optional services, other charges, and policies from partner airlines on your trip.
Partners include:
Chauffeur car service
Clubhouse lounge access
Priority check in, security and boarding
Increased baggage allowance
Roomy leather seat that turns into a lie flat bed with direct aisle access
Pre-flight champagne, premium meals and decadent dessert
Power outlet, USB port, 300 hours of in-flight entertainment
Dedicated check in, bag drop, and priority boarding
21” wide seat with footrest, headrest, and 38” seat pitch
Choice of 3 main meals with real cutlery and linen
Inflight entertainment system
One extra checked bag
Premium amenity kit
Virgin Atlantic now offers three ways to experience economy: Delight - with premium check in desks, priority boarding, first dibs on overhead storage and extra legroom, Classic - advanced seat assignment or Light - which is essentially just basic economy.
Every economy ticket gives you:
One free checked bag
Free drinks and snacks and a choice of a tasty three course meal
Inflight entertainment
Inseat power, onboard wifi, and goodie packs for kids
Heathrow
To Los Angeles
Heathrow
To Shanghai
Heathrow
To Lagos
Heathrow
To New York
Gatwick
To Havana
Heathrow
To Hong Kong
Working within the entertainment sector to provide the ultimate in flexibility and service as well a proactive approach towards account management. In 2016 a trans-Atlantic artist management firm approached Your Travel Corporate to construct a travel plan for its UK and USA offices with an annual spend of £750,000.
Prior to working with Your Travel Corporate, the firm had contracted the services of another national travel agent. During the 12 months spent working with this agency, there were significant challenges in service delivery which led to multiple issues, lack of proactive account management and limited delivery of policy compliance.
After a problematic year, the firm took the decision to move away from their substandard agent and seek to engage a new agent – they chose Your Travel Corporate for several reasons;
– The ability to work with a dedicated account manager and director, ensuring a positive relationship and understand of needs was built from the outset.
– Our ability to understand and implement client objectives pro-actively.
– Our personal and bespoke approach to client service.
Results;
With our unique understanding of travel management and the importance of getting it right first time, we could map out a plan to move the firms travel management to Your Travel Corporate, with adequate and well thought out milestones, ensuring that our account management team worked effectively with the firms PA, EA and account team enabling the delivery of a full operational service within 3 months. A third quarter report shows a 19% saving on travel spend and we’re pleased to say that we’ve had extremely positive feedback from our client!
