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Lauren Townsend Corporate Account Manager at Your Travel Corporate

Lauren Townsend

Corporate Account Manager

Customer protection guarantee
Lauren Townsend

Lauren Townsend

Corporate Account Manager

My experience in the travel industry has been varied! The main bulk of my experience comes from working in the leisure sector. I have worked with various tour operators and travel agencies both abroad and in the UK, which has provided me with a well-rounded knowledge of the travel industry.

I was drawn to develop my career at Your Travel Corporate because as a company, we strive to deliver the same level of service to our business clients as our luxury leisure clientele. The bespoke, concierge style that we have here along with our upbeat and personal one to one approach really sets us apart from other travel management companies out there!

I have been a business travel expert at Your Travel Corporate for almost 18 months now. My corporate clients vary between a multitude of industries, including medicine, video game development, oil, insurance and finance. It is so satisfying to source competitive prices and fantastic arrangements for even the trickiest of business trips! I have helped my clients with bookings all across the world, in every imaginable airline and seat class. My services do not end at flights and hotels! I am also on hand for car hire, transfers, meeting rooms, private jets and much more. My clients know they can count on me around the clock for any additional requests or support should any issue arise during their business travels.

It is with great pride that I can announce I am a finalist for Business Travel Agent of The Year at the TTG Awards in September!

 

 

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Lauren Townsend When preparing to travel, lay out all your clothes and all your money. Then take half the clothes and twice the money Susan Heller

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Richard is very responsive. For more than two years he has been arranging my flights within Europe.

At this stage, I must mention that the work I am tasking him with is very difficult. Often I notify Richard briefly before I need a flight or a re-arrangement. My schedule is a mix of long term and short term arrangements, which sometimes are cancelled or postponed. Richard manages to get me on feasible flights and I always count on him. He is very reliable and I see him as a problem solver.

Even when the pressure is on, Richard remains an accountable and reliable solution provider. He always goes by the books and doesn’t take short-cuts. I like working with Richard, who hasn’t dropped the ball, no matter which problem I tasked him with.

He got me on time to Bilbao last week, although EW was messing around with my extra payment for the luggage, until the gate was closed.

Another time he got me back to Düsseldorf from Stockholm, after a couple of rearrangements due to a short term cancelling of a scheduled appointment.

Richard seems to use the whole runaway of tools and processes in order to get the job done. I am a happy client.

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