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Lauren Townsend Corporate Account Manager at Your Travel Corporate

Lauren Townsend

Corporate Account Manager

Customer protection guarantee
Lauren Townsend

Lauren Townsend

Corporate Account Manager

My experience in the travel industry has been varied! The main bulk of my experience comes from working in the leisure sector. I have worked with various tour operators and travel agencies both abroad and in the UK, which has provided me with a well-rounded knowledge of the travel industry.

I was drawn to develop my career at Your Travel Corporate because as a company, we strive to deliver the same level of service to our business clients as our luxury leisure clientele. The bespoke, concierge style that we have here along with our upbeat and personal one to one approach really sets us apart from other travel management companies out there!

I have been a business travel expert at Your Travel Corporate for almost 18 months now. My corporate clients vary between a multitude of industries, including medicine, video game development, oil, insurance and finance. It is so satisfying to source competitive prices and fantastic arrangements for even the trickiest of business trips! I have helped my clients with bookings all across the world, in every imaginable airline and seat class. My services do not end at flights and hotels! I am also on hand for car hire, transfers, meeting rooms, private jets and much more. My clients know they can count on me around the clock for any additional requests or support should any issue arise during their business travels.

It is with great pride that I can announce I am a finalist for Business Travel Agent of The Year at the TTG Awards in September!

 

 

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Lauren Townsend When preparing to travel, lay out all your clothes and all your money. Then take half the clothes and twice the money Susan Heller

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What Our Clients Say

Saving our customers time and money

Creative Resins has been at the forefront of decorative glass technology for over 30 years. When Louise contacted us to help with a trip to Oman, we discovered that the company had been using an airline’s website to book direct, paying in excess of £5,000 per trip in Business Class. Using our negotiated fares on this one flight YourTravel saved over £1000 per trip. Upon further investigation and a year’s great relationship, we delved into the companies travel policies and booking habits. We found that travel was often booked at the last minute and there was no one in authority to keep a watchful eye over what was being booked and where. We then worked with Louise to create passenger profiles for all of Creative Resins travellers including details such as preferred seat numbers, meals and airlines – we also set in place cabin restrictions (who can and can’t travel in an upgraded travel class). We then looked at the company’s calendar for the coming year, estimating when and where they would need to book travel and agreed that Your Travel would be proactive in trying to get confirmed travel dates from 4 weeks prior to the trip dates. This created a stress-free booking system that took budget and organisational pressure from the senior management, knowing they would always be working with a cost-effective travel budget. This lead to a reduced travel spend of just over 16% without cost-cutting and maintaining a high level of service.

‘’Working with Your Travel Corporate has been an enlightening experience, we were wasting money on travel and working with John and the team was very easy indeed. Everything is taken care of on every trip and we get a level of service that just can’t be achieved by the bigger travel agents, being treated as a valued client and not just another customer is fantastic!’’ Louise Bollom, Director

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