Qatar Airways Business Class, onboard the A330
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Jade Scammells
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02.10.17
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10.09.18
Singapore Airlines – SilverKris Business Lounge at Changi International Airport (SIN)
Singapore Airlines is the flag carrier of Singapore with its hub at Singapore Changi Airport (SIN). They are a member of the Star Alliance and make exclusively long haul flights.
The SilverKris Lounge is comprised of two smaller lounges reserved for Star Alliance and First and Business Class passengers. Plus the aptly named ‘Private Room’ found within the First Class Lounge.
Here’s a quick guide to everything the SIN SilverKris Business Lounge has to offer:
Location: Passenger Terminal Building Two Level 3, North Wing Unit 036-133 (Near Gate E)
Hours: 5:00am – Midnight
The lounge is designed with a mix of marble flooring and accents with plush carpeting in muted browns, yellows, and purples to create a living room type feel with soft ambient lighting. The common area is in a relaxed arrangement with large leather armchairs, tables and lamps. Soft music plays throughout the lounge to play up the calmness you are meant to feel as you relax.
There is also a business zone with dedicated Mac computer pod-style stations, and a ‘quiet’ zone with long banquettes and armchairs for relaxation.
Highlights include a full afternoon tea service and all-day Charles Heidsieck champagne. There is a wide selection of liquors in the bar area and an espresso station with sandwiches, cookies and other quick bites.
The meals are served buffet style and rotated throughout the day with a wide variety of Western and Asian options, along with cold bars for fruit and salads.
As with most business class lounges, large flat screens showing live sports and news and international magazine and newspapers are sprinkled around the lounge.
Other features include private shower rooms with amenities and super-fast Wi-Fi and outlets for working on the go.
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Working within the entertainment sector to provide the ultimate in flexibility and service as well a proactive approach towards account management. In 2016 a trans-Atlantic artist management firm approached Your Travel Corporate to construct a travel plan for its UK and USA offices with an annual spend of £750,000.
Prior to working with Your Travel Corporate, the firm had contracted the services of another national travel agent. During the 12 months spent working with this agency, there were significant challenges in service delivery which led to multiple issues, lack of proactive account management and limited delivery of policy compliance.
After a problematic year, the firm took the decision to move away from their substandard agent and seek to engage a new agent – they chose Your Travel Corporate for several reasons;
– The ability to work with a dedicated account manager and director, ensuring a positive relationship and understand of needs was built from the outset.
– Our ability to understand and implement client objectives pro-actively.
– Our personal and bespoke approach to client service.
Results;
With our unique understanding of travel management and the importance of getting it right first time, we could map out a plan to move the firms travel management to Your Travel Corporate, with adequate and well thought out milestones, ensuring that our account management team worked effectively with the firms PA, EA and account team enabling the delivery of a full operational service within 3 months. A third quarter report shows a 19% saving on travel spend and we’re pleased to say that we’ve had extremely positive feedback from our client!
