UK – USA Business Travel
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Richard Moss -
03.01.17
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12.02.18British Airways New .air WiFi Service
After a long wait British Airways have announced plans to fit 118 of their aircraft with WiFi capabilities. With the retrofit out across the fleet, passengers will be treated to an hour of free browsing on board. BA’s partner Visa are providing this complimentary, for a limited time – quite a novelty the first time you use it!
‘I bet this will cost an arm and a leg!’ I hear you cry. Not necessarily, the costs are low comparative to the tech that goes into receiving a WiFi signal on a plane. Prices are £4.99 for ‘Simply Connect’ or £7.99 for ‘Connect Plus’ dependant on how much data you’ll want to use. These options present a great and long awaited plus point for the business traveller.
British Airways advises us that they plan to complete the upgrade to all 118 aircraft over the next two years. The new .air WiFi service will initially be carried out in the summer on selected flights . If you’re lucky enough to be on a BA plane with WiFi running, you’ll be informed when boarding and the service will be available above 10,000 feet.
This new initiative is part of the airline’s £400M renovation. Carolina Martinoli, British Airways’ director of brand and customer experience, said “Staying connected is important to our customers who want to be able to work, browse and stream in the air. They can now look forward to enjoying the latest generation Wi-Fi across our long-haul fleet over the next two years’’.
If you’d like to check if your flight has WiFi so you can stay connected, call us on 0203 805 4599. We’re always happy to help.
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Working within the entertainment sector to provide the ultimate in flexibility and service as well a proactive approach towards account management. In 2016 a trans-Atlantic artist management firm approached Your Travel Corporate to construct a travel plan for its UK and USA offices with an annual spend of £750,000.
Prior to working with Your Travel Corporate, the firm had contracted the services of another national travel agent. During the 12 months spent working with this agency, there were significant challenges in service delivery which led to multiple issues, lack of proactive account management and limited delivery of policy compliance.
After a problematic year, the firm took the decision to move away from their substandard agent and seek to engage a new agent – they chose Your Travel Corporate for several reasons;
– The ability to work with a dedicated account manager and director, ensuring a positive relationship and understand of needs was built from the outset.
– Our ability to understand and implement client objectives pro-actively.
– Our personal and bespoke approach to client service.
Results;
With our unique understanding of travel management and the importance of getting it right first time, we could map out a plan to move the firms travel management to Your Travel Corporate, with adequate and well thought out milestones, ensuring that our account management team worked effectively with the firms PA, EA and account team enabling the delivery of a full operational service within 3 months. A third quarter report shows a 19% saving on travel spend and we’re pleased to say that we’ve had extremely positive feedback from our client!
