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The Boutique Dining room at British Airways lounge San Francisco

British Airways Lounge in San Francisco

Customer protection guarantee

When the British Airways Lounge at San Francisco Airport closed at the beginning of the year, passengers were left bouncing around other lounges in the airport. BA fliers will be excited to know that the renovations are now complete. The British Airways Lounge reopened at San Francisco on the 10th of July.

The lounge remains in the same spot in Concourse A, between gates A4 and A6, demanding 665 square metres.  Hours also remain the same, therefore the lounge stays open seven days a week. This is timed to coincide perfectly with the two Heathrow departures in the afternoon and the evening. For now, the lounge is limited to the airlines first and business class passengers as well as passengers on their sister airline Iberia. Eligible OneWorld alliance elites with international lounge privileges are also welcome.

British Airways Investment Plans

2019 is British Airways centenary year. BA are investing £6.5 billion towards an improved customer experience. As well as renovated lounges, the airline are installing quality Wi-Fi and power in every seat and taking delivery of 72 new aircraft. Not to mention, this year BA also introduced it’s Club Suite, a new business class seat with direct aisle access.

The British Airways Lounge at San Francisco is the fifth to open under the new design concept. It follows the airlines Club and First lounges in New York’s JFK, Rome and Aberdeen. Next in line will be the British Airways Lounge at Johannesburg. Geneva, Chicago and at the airline’s hub, London Heathrow will also benefit from further investments.

The San Francisco RenovationBritish Airways lounge San Francisco deli bar

The renovated British Airways Lounge at San Francisco encompasses a much more modern and contemporary feel. Fantastic views of the runway are visible through floor to ceiling windows, providing plenty of natural light into the lounge. On a clear day, you can see the mountains above San Mateo county. You can view British Airways 360 degree interactive video of the lounge here.

Customers who have work to catch up on have plenty of space to choose from in a new study area with wireless printing facilities. British Airways have said 80 percent of seats across the lounge have access to power, essential for travellers to Silicon Valley. Those wishing to unwind can do so at the granite feature bar that forms the focal point of the lounge. Amongst the main seating area is a deli bar, here you can help yourselves to a wide range of hot and cold buffet options.

At the back of the lounge are doors straight to the jetway. Passengers can board their London bound flights directly from the club through these doors. Lastly, BA have curated a bespoke playlist for the lounge with the intention of setting a calm and pleasurable mood.

The Boutique Dining RoomThe Boutique Dinning room at British Airways lounge San Francisco

There are no longer separate areas for First and Business class customers. The large and open common area accommodates all. However, only BA First class ticket holders will have access to the exclusive Boutique Dining room. Here, you can enjoy fine wines and a la carte menus inspired by the world’s top chefs. This is a plush and private dining room featuring leather or velvet seats. Seating only 26 guests at any one time, the room will be a peaceful retreat for hungry First class passengers.

Entrees include mezze plates, seafood cioppino (a San Francisco creation), or ricotta rigatoni with heirloom tomatoes. Given that the Boutique Dining room is available only for BA First class, it might be the most exclusive restaurant at San Francisco airport.



San Francisco is a key destination for leisure and business travellers alike. It is the gateway to the global technology hub of Silicon Valley. Find out more about how we help the technology industry with business travel here.

Is British Airways your preferred carrier? Find out more about BA in our airline hub or give our business travel experts a call on 0203 805 4599!


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Creative Resins has been at the forefront of decorative glass technology for over 30 years. When Louise contacted us to help with a trip to Oman, we discovered that the company had been using an airline’s website to book direct, paying in excess of £5,000 per trip in Business Class. Using our negotiated fares on this one flight YourTravel saved over £1000 per trip. Upon further investigation and a year’s great relationship, we delved into the companies travel policies and booking habits. We found that travel was often booked at the last minute and there was no one in authority to keep a watchful eye over what was being booked and where. We then worked with Louise to create passenger profiles for all of Creative Resins travellers including details such as preferred seat numbers, meals and airlines – we also set in place cabin restrictions (who can and can’t travel in an upgraded travel class). We then looked at the company’s calendar for the coming year, estimating when and where they would need to book travel and agreed that Your Travel would be proactive in trying to get confirmed travel dates from 4 weeks prior to the trip dates. This created a stress-free booking system that took budget and organisational pressure from the senior management, knowing they would always be working with a cost-effective travel budget. This lead to a reduced travel spend of just over 16% without cost-cutting and maintaining a high level of service.

‘’Working with Your Travel Corporate has been an enlightening experience, we were wasting money on travel and working with John and the team was very easy indeed. Everything is taken care of on every trip and we get a level of service that just can’t be achieved by the bigger travel agents, being treated as a valued client and not just another customer is fantastic!’’ Louise Bollom, Director

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