Managing business travel itineraries is a complex and occasionally nerve-wracking undertaking, but in the event of a problem arising, you will need strategies for risk management in place that support your business travellers. At Your Travel Corporate we use Corporate travel itinerary management and business travel policy to alleviate travel risk. However, there are many other ways in which a travel itinerary can be impacted, often causing headaches for travel managers, risk managers and travellers alike.
Incidents and Risk Levels Before Travel When planning travel itineraries, even to familiar regions, you will need to carry out a travel risk assessment. Your travel risk strategy will need to map out acceptable levels of risk for all kinds of business travellers, as well as protocols for incident management and crisis communication.
In an ideal world, when planning and in the run up to any business trip, you would want up to date information on potential risks on any route and in any region. Travel risk maps and updates, such as those provided by our travel risk management service, can provide this information, streamlining planning and reactions to changing situations when paired with a clear travel risk strategy.
Flights Cancelled While in Transit Even without major incident, flight disruptions are an unfortunately common occurrence. If a connecting flight is cancelled, travel itinerary management software can make sure you know while your traveller is still in the air, allowing you to arrange alternative transport, or make the call to re-route your traveller.
Emergency Situation while on the ground In a recent scenario, our unfortunate CIO faced a serious risk while on the ground, and needed to be sent quickly and safely home. Of course, depending on the importance of your employee’s trip, not every incident would lead to an evacuation. If your sales representative is on his usual route through a region when an incident arises, it may simply be a case that he needs to be diverted from one city to another. Having a mobile business travel itinerary app as part of your traveller communication strategy ensures that you can communicate changes to travel itineraries, hotel bookings and provide reassurance to your traveller that you are you have his safety in mind.
Incidents Affecting Multiple Business Travellers Every scenario we’ve looked at so far has focussed on affected individuals, but if you’re an enterprise working regularly in a region, you may have more than one affected traveller, or potential affected traveller on the ground or en route. When that’s the case, risk management tools can help you identify which business travellers are affected, and provide tailored updates to all travellers in the region.
The Line between Business Travel and Leisure Travel Call it bleisure or call it a bizcation, these days the lines between business travel and leisure are increasingly blurred, and we think this will will only become more prominent as time go’s on. Ensuring that your travellers are safe while they are on business is paramount, but if they have downtime between engagements, your duty of care may still apply. Being able to notify your traveller of any issue impacting their itinerary ahead of time will significantly reduce risk.
We hope you’ve enjoyed this blog post, remember we are here to help with all of your business and corporate travel needs! 📞02034058599 ✉️hello@yourcorporate.co.uk
Richard Moss
02.03.22
