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Codin, Manager for an Electronics Manufacturer

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Richard is very responsive. For more than two years he has been arranging my flights within Europe.

At this stage, I must mention that the work I am tasking him with is very difficult. Often I notify Richard briefly before I need a flight or a re-arrangement. My schedule is a mix of long term and short term arrangements, which sometimes are cancelled or postponed. Richard manages to get me on feasible flights and I always count on him. He is very reliable and I see him as a problem solver.

Even when the pressure is on, Richard remains an accountable and reliable solution provider. He always goes by the books and doesn’t take short-cuts. I like working with Richard, who hasn’t dropped the ball, no matter which problem I tasked him with.

He got me on time to Bilbao last week, although EW was messing around with my extra payment for the luggage, until the gate was closed.

Another time he got me back to Düsseldorf from Stockholm, after a couple of rearrangements due to a short term cancelling of a scheduled appointment.

Richard seems to use the whole runaway of tools and processes in order to get the job done. I am a happy client.

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What Our Clients Say

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We reduced Creative Resins Distributions travel spend by 16% in 2016

Creative Resins has been at the forefront of decorative glass technology for over 30 years. When Louise contacted us to help with a trip to Oman, we discovered that the company had been using a particular airline’s website to book direct, paying in excess of £5,000 per trip in Business Class. Using our negotiated fares on this one flight YourTravel saved them £1,221. Upon further investigation and a year’s great relationship, we reduced our client’s travel spend by 16% whilst providing a high level of service.

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