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Dianne, Personal Assistant in the Publishing Sector

Customer protection guarantee

I cannot recommend Aiden and YTC’s services enough. Whenever I phone, whether it be Aiden or another one of his colleagues, they always answer the phone enthusiastically and are incredibly helpful. I work for some incredibly demanding people and no matter how many times I change the criteria and ask Aiden to reprice the options, he remains unflappable and calm under pressure – even when I am not!!

On a financial note we have other agencies (one now since we dropped a well known one for completely messing up some flights and for not coming back to us quickly) that we used to use, but to be honest I don’t even bother with the others anymore seeing as Aiden’s prices are so much cheaper and detailed.  Not only does he try and find the best and cheapest option, but they are always cheaper than the competitors.

Aiden and his colleagues literally take the hassle and drama out of some chaotic and difficult itineraries. Thank you and long may it continue.

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Dianne, Personal Assistant in the Publishing Sector
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