Very pleasant experience every time when I need assistance with travel planning or booking. Aiden Ashton, our main contact, but also all his colleagues are extremely friendly, dedicated, knowledgeable and equipped with a broad range of experience in the travel sector. Very responsive, never annoyed regardless what changes we need to make.
I cannot recommend Aiden and YTC’s services enough. Whenever I phone, whether it be Aiden or another one of his colleagues, they always answer the phone enthusiastically and are incredibly helpful. I work for some incredibly demanding people and no matter how many times I change the criteria and ask Aiden to reprice the options, he remains unflappable and calm under pressure – even when I am not!!
On a financial note we have other agencies (one now since we dropped a well known one for completely messing up some flights and for not coming back to us quickly) that we used to use, but to be honest I don’t even bother with the others anymore seeing as Aiden’s prices are so much cheaper and detailed. Not only does he try and find the best and cheapest option, but they are always cheaper than the competitors.
Aiden and his colleagues literally take the hassle and drama out of some chaotic and difficult itineraries. Thank you and long may it continue.