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Experts in business travel

Customer protection guarantee

It is no surprise that the public show increasing concern over protections on their business trip bookings. Last month a giant in the travel industry collapsed, after 178 years in business and having pioneered the ‘package holiday’. When the announcement that Thomas Cook had ceased trading on the 23rd September, some 150,000+ customers were stranded overseas. Doors at Thomas Cook stores remained closed with shutters down whilst all flights and impending holidays were cancelled. Additionally, over 21,000 members of staff now seek new jobs. The UK’s largest repatriation effort (costing £100million) began and stories surrounding Thomas Cook remain top headline news today.

This all followed earlier collapses in the year from airlines including WOW, Flybmi and India’s international airline Jet Airways. With so many travellers left in difficult circumstances this year, now more than ever, we need to remind you about the protections on your business trips when you book with Your Travel Corporate.

The Global Travel Group

Business travel does not come under the terms of a package holiday and is therefore not under the same protections by ATOL. As an independent business travel agency, we receive backing by The Global Travel Group (TGTG). The Global Travel Group is an award-winning consortium for franchisees. TGTG set up in 1993 and receive backing themselves by d’nata, one of the world’s largest travel brands.

It is in part due to TGTG that we have such strong relationships with travel partners in the airline and hospitality industry. With these relationships come solid commercial terms, including the way in which we work to handle client funds, using a ‘trust account’.

With a trust account managed by TGTG in place, you may rest assured that the agent does not receive funds that are intended to pay a supplier for your travel bookings. When you make payment for your business trip, the money deposits into the trust account. TGTG will pay the suppliers on the booking (of which the money is fully protected). No further action takes place until after the date of return. At this point only, the agent or agency will receive their commissions. This model keeps your money away from agents until after their service is complete, preventing them from using your money elsewhere in the business. It is a safe model which keeps the client in mind at all times.

About us

Your Travel Corporate are a rapidly growing business travel management agency. We help busy companies to move their executives wherever they need to be in the world. We provide flights, hotels, car hire, transfers and anything else in between that would make a business trip run smoothly. Our industry knowledge, access to low prices and ability to form seamless itineraries quickly are why clients keep returning.

 

Have any questions or want to know more? Give one of our friendly business travel experts a call on 0203 805 4599. Alternatively, type an email to hello@yourcorporate.co.uk.

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